If you’ve recently dined at Wendy’s, your receipt could be your ticket to a tasty bonus. By participating in the WendysWantsToKnow customer satisfaction survey, you can share your feedback and receive a free sandwich as a thank-you. It’s Wendy’s way of saying your opinion matters.
The survey is simple, quick, and designed to improve your future visits. All you need is a recent receipt and a few minutes to answer questions about your experience. In return, you’ll get a validation code to redeem your reward.
In this brief guide, we’ll explain how the survey works, who can take it, and what steps you need to follow. Whether your visit was great or could use improvement, this is your chance to speak up and get something delicious in return.
What Is WendysWantsToKnow?
WendysWantsToKnow is the official customer feedback platform launched by Wendy’s. It allows customers to share their opinions about recent dining experiences. Whether you had a fantastic visit or encountered an issue, Wendy’s wants to hear from you.
By completing the survey, you help the company improve its services and in return, you receive a validation code that can be used to redeem a free sandwich on your next visit.
What Do You Get for Participating?
The main incentive for participating in WendysWantsToKnow is the free sandwich reward. Once you finish the survey, you’ll be given a validation code. Simply write this code on your receipt and present it during your next visit to receive your free sandwich.
The specific sandwich offer may vary by location, but common rewards include:
- Free Dave’s Single with any purchase
- Free Spicy Chicken Sandwich
- Free Jr. Bacon Cheeseburger
Note: Most offers require a qualifying purchase, such as a drink or fries. Be sure to check the details printed on your receipt.
Who Can Take the Survey?
Not everyone is eligible to participate in the WendysWantsToKnow survey. Make sure you meet the following criteria:
- You must be at least 18 years old
- You must be a legal resident of the United States, Canada, or Puerto Rico
- You must have a valid receipt from a recent Wendy’s purchase (within 7 days)
- Only one entry per receipt is allowed
- Employees of Wendy’s and their immediate family members are not eligible
These requirements ensure that the feedback is genuine and collected from real customers.
What You’ll Need to Take the Survey
Before starting the survey, make sure you have the following:
- A recent Wendy’s receipt with a survey code or store number, date, and time of visit
- A device with internet access (smartphone, tablet, laptop, or desktop)
- A basic understanding of English, Spanish, or French
- Around 5–7 minutes of your time
Without a valid receipt, you won’t be able to access the survey.
Step-by-Step Instructions: How to Complete the Survey
Follow these simple steps to take the WendysWantsToKnow survey and receive your reward:
Step 1: Visit the Survey Website
Open your preferred browser and go to the WendysWantsToKnow survey website. Choose your preferred language to begin.
Step 2: Enter Receipt Details
Input the required details from your receipt. This typically includes the restaurant number, date of visit, and time of purchase. Some receipts may also contain a survey code.
Step 3: Answer the Survey Questions
You’ll be asked a series of questions about your visit. These may include:
- The quality of your meal
- Cleanliness of the restaurant
- Friendliness of staff
- Speed and accuracy of service
- Overall satisfaction
Most questions are multiple-choice or rating-based. Be honest and share your genuine experience.
Step 4: Submit and Receive the Validation Code
Once you complete the survey, a validation code will appear on your screen. Write this code down on your original receipt.
Step 5: Redeem Your Free Sandwich
Bring your receipt with the validation code to a participating Wendy’s location to claim your free sandwich. Offers may vary, and most require a small purchase.
What Questions Should You Expect?
Wendy’s survey includes a mix of structured and open-ended questions. Some of the common questions include:
- Was your food served hot and fresh?
- How satisfied were you with the service?
- Did the cashier greet you?
- Was the dining area clean?
- How accurate was your order?
- Would you recommend this Wendy’s to others?
These questions help Wendy’s evaluate customer experience in all areas of their service.
Why You Should Participate
Still wondering if it’s worth taking the survey? Here are some great reasons to give it a try:
1. Get Free Food
A free sandwich is a tasty reward for just a few minutes of your time.
2. Improve Wendy’s Service
Your honest feedback helps Wendy’s identify what they’re doing well and where they need to improve.
3. Feel Heard
As a customer, your opinions matter. Wendy’s uses the feedback to shape future experiences for all guests.
4. Quick and Convenient
The survey only takes a few minutes and can be completed from the comfort of your home.
Tips for a Smooth Survey Experience
To avoid any issues while completing the survey, keep these tips in mind:
- Use a stable internet connection
- Double-check your receipt details before entering them
- Complete the survey in one sitting
- Do not close or refresh the page once started
- Write down your validation code immediately after receiving it
Once you close the survey page, the code cannot be retrieved again.
How Often Can You Take the Survey?
You can take the WendysWantsToKnow survey as many times as you like as long as you have a new receipt for each entry. Multiple receipts mean multiple chances to earn free sandwiches.
However, using the same receipt more than once will not generate additional rewards.
How Long Is the Survey Valid?
There are two expiration periods you need to be aware of:
- Survey Code Validity: You must complete the survey within 7 days of your purchase.
- Coupon Validity: Once received, the validation code must typically be used within 14 to 30 days.
Always check your receipt and coupon instructions for specific expiration details.
About Wendy’s
Founded in 1969 by Dave Thomas, Wendy’s has become one of the most recognized fast-food chains in the world. Known for its fresh, never frozen beef, square-shaped patties, and iconic Frosty desserts, Wendy’s continues to innovate while staying true to its core values quality, service, and honesty.
With over 6,500 locations worldwide, Wendy’s remains committed to delivering high-quality food with a personal touch. The WendysWantsToKnow survey is one way the company keeps customers involved in shaping that experience.
Wendy’s Customer Support – Contact Information
Customer Service Phone Number:
1-888-624-8140 (Toll-Free, United States)
Available: Monday to Friday, 8:00 AM – 8:00 PM EST
Mailing Address:
Wendy’s International, LLC
One Dave Thomas Blvd.
Dublin, OH 43017
United States
Latest Twitter Post
Oh, hey Snake 'n Fake!
— Wendy’s (@Wendys) July 24, 2018
Think you dropped this: @
Maybe leave the subs to the sandwich shops and leave the cheeseburgers to us. https://t.co/DaO7AN1Tsg
Is it a garbage truck? https://t.co/Fmpwe1nWTL
— Wendy’s (@Wendys) January 23, 2020
Ok, but don’t get handsy and we have to be home by 10. https://t.co/tQunlsqecG
— Wendy’s (@Wendys) May 9, 2018
TFW yo beef’s still frozen pic.twitter.com/C0lgiNo9Ca
— Wendy’s (@Wendys) May 8, 2018
When literally anything would be better on a bun than their beef. https://t.co/YfTTrYrPDI
— Wendy’s (@Wendys) February 18, 2020
*looks at logo on bag*
— Wendy’s (@Wendys) December 6, 2017
You failed. https://t.co/DStUGEySbF
THIS IS NOT A DRILL!
— Wendy’s (@Wendys) May 6, 2019
Spicy Chicken Nuggets are coming back! Y’all are crazy!
That took like a day and a half! WHAT?!
We don’t know when yet, gotta figure it out, but soon, and ok, LOSING IT RIGHT NOW THIS IS AMAZING!!
Sir, this is a Morty’s. pic.twitter.com/u7B1GLMGLL
— Wendy’s (@Wendys) June 18, 2021
Looked who dropped by to see what Spicy Nuggets were supposed to taste like. https://t.co/zYpvTxNohS
— Wendy’s (@Wendys) January 14, 2020
Since the leaks are already out there.. pic.twitter.com/ZFUVUKqhMO
— Wendy’s (@Wendys) October 24, 2018
Google Map
WendysWantsToKnow Survey On Social Media
Conclusion: Is WendysWantsToKnow Worth It?
Yes participating in the WendysWantsToKnow survey is definitely worth it.
It only takes a few minutes of your time, and you’re rewarded with a free sandwich just for sharing your honest feedback. Whether your visit was exceptional or could have been better, Wendy’s wants to hear from you.
Your input helps the brand improve its service, train its employees, and deliver the best fast-food experience possible. So next time you dine at Wendy’s, save your receipt and take the survey.
Frequently Asked Questions Wendy’s (FAQs)
Questions : Is a purchase required to take the survey?
Answers : Yes. You need a valid purchase receipt with a survey invitation code to participate.
Questions : What kind of sandwich can I get for free?
Answers : The sandwich offer varies but commonly includes Dave’s Single, Spicy Chicken Sandwich, or Jr. Bacon Cheeseburger.
Questions : Can I combine the survey coupon with other offers?
Answers : Usually not. The coupon is typically not valid with other discounts or promotions.
Questions : Can I take the survey without a receipt?
Answers : No. A valid receipt is required to access the survey.
Questions : Is the WendysWantsToKnow survey available in multiple languages?
Answers : Yes. The survey can be taken in English, Spanish, or French.
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